Effective Date: 20 june 2025
At The Nurserywala, your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.thenurserywala.com) or interact with our services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and delivery address.
- Payment Details: We do not store your payment card details. All transactions are processed through secure, third-party payment gateways.
- Order History: Products purchased, date/time of purchase, and transaction history.
- Device Information: IP address, browser type, device type, and cookies (see “Cookies” section below).
2. How We Use Your Information
We use your data to:
- Fulfill your orders and manage transactions.
- Deliver plants and gardening products to your doorstep.
- Improve our website and customer service.
- Send updates, order confirmations, and promotional emails (only with your consent).
- Respond to customer queries and feedback.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share it with:
- Trusted third-party service providers (e.g., payment gateways, delivery partners) to fulfill orders.
- Legal authorities, when required by law or to protect our legal rights.
4. Cookies and Tracking
We use cookies to:
- Enhance your browsing experience.
- Understand how users interact with our site.
- Store your preferences for future visits.
You can disable cookies through your browser settings, but some features of our site may not function properly without them.
5. Data Security
We implement a variety of security measures to protect your information, including SSL encryption and secure servers. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Opt-out of promotional emails at any time.
To make such requests, contact us at: thenurserywala@gmail.com
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the information promptly.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy from time to time.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, feel free to contact us:
The Nurserywala
Lucknow, Uttar Pradesh, India
📧 Email: support@thenurserywala.com
📞 Phone: +91 7007722437